Current Openings

Starting Pay

$18.00/hour

Essential Responsibilities

• Sizing product by processing it with die cutters and powder milling equipment
• Packaging product into sterile barrier packaging including filling jars, tubes, and pouches
• Sealing pouches, labeling pouches, assembly into boxes and labeling boxes
• Printing product labels using barcode label software and a label printer
• Performing measurements of length, thickness, mass, volume, torque, and pH
• Mixing both dry and liquid chemicals as directed by standard work instructions
• Documenting work performed in batch records as directed by standard work instructions
• Collecting samples of products for quality assurance purposes
• Setup, operation, monitoring, and teardown of mixing equipment, filling equipment, cutting presses, milling equipment, heat sealers, and other packaging equipment
• Cleaning and disinfecting equipment and supplies used in the manufacture of product
• Comply with FDA Good Manufacturing Practices and Good Documentation Practices
• Promote and enforce a safe working environment by adhering to OSHA regulations and company safety policies

Additional Responsibilities

• Regular cleaning and disinfection of the cleanroom areas
• Picking raw materials from inventory locations
• Identifying raw material shortages and issues
• Identify, label, and properly store hazardous waste

Required Qualifications

• High School diploma or GED
• Ability to count and perform basic math calculations (addition, subtraction, greater-than/less-than scenarios)
• Ability to add, subtract, and evaluate time in 24-hour (military) format
• Good verbal communication skills
• Legible handwriting for recording data in manufacturing records
• Proficient reading, analysis and interpretation of business documents, technical procedures, and government regulations in English
• Ability to effectively present information and respond to questions from managers, clients, and customers

Preferred Qualifications

• 2-year technology degree in biotechnology or another scientific field
• Experience working in a cleanroom environment
• Experience in medical device or pharmaceutical industry with Good Manufacturing Practices (GMP)
• Experience measuring length, thickness, mass, volume, and pH
• Familiarity with FDA regulations, ISO standards, and Quality Management Systems

Work Environment

Most time will be spent in an air-conditioned cleanroom environment with some time in the warehouse. Work performed in both sitting and standing positions. Cleanroom requires designated gowning and standard anti-contamination practices.

Physical Requirements

• Bending, lifting, pulling, pushing, and standing for long periods of time
• Manual dexterity for measurement, assembly, and documentation activities
• Ability to move containers and boxes weighing up to 50 pounds occasionally
• Cleaning (mopping and wiping) of cleanrooms and equipment

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Essential Responsibilities

• Serve as primary point of contact for customer inquiries, orders, and communications.
• Process and manage customer orders, ensuring accuracy and timely fulfillment.
• Coordinate with production, quality, and logistics teams to support order delivery and customer satisfaction.
• Maintain accurate customer and order data in our ERP (enterprise resource planning) system.
• Support business development activities including prospect research, CRM management, and lead tracking.
• Assist in preparing proposals, presentations, and marketing materials for prospective clients and partners.
• Monitor and respond to customer feedback, inquiries, and complaints, escalating issues as appropriate.
• Support distribution partner communications and account coordination efforts.
• Analyze customer data and trends to identify opportunities for revenue improvement and growth.
• Participate in continuous improvement initiatives to enhance operational efficiency and customer experience.
• Troubleshoot with customers for delivery and financial questions.
• Primary point of contact for customer phone calls and for customer visits to the company

Additional Responsibilities

• Assist with administrative tasks including documentation, reporting, and general office coordination.
• Support deliveries and couriers/shipping.

Required Qualifications

• Associate or bachelor’s degree in business, marketing, or a related field.
• Experience in customer service, business operations, or business development roles.
• Strong communication and interpersonal skills with the ability to interact professionally with customers and internal teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time management skills with attention to detail.
• Ability to work in a fast-paced, regulated environment.
• Effective business writing skills

Preferred Qualifications

• Experience in a manufacturing or regulated environment.
• Familiarity with CRM systems and business development processes.
• Exposure to data analytics, reporting tools, or AI-enabled productivity tools.
• Experience supporting technical or clinical customers is a plus.
• Demonstrate leadership qualities to include enthusiasm, knowledge base about the business, and overall skill set.
• Friendly and outgoing disposition.

Language Skills

Candidate must have the ability to proficiently read, analyze and interpret general business periodicals, professional journals, technical procedures, and government regulations written in the English language. Must also be able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public in the English language.

Work Environment

The individual will spend almost all time in a normal, environmentally controlled office environment

Physical Requirements

• The individual will be expected to perform standard office work, which involves writing, typing, filing, and other work performed at a desk or in a normal office environment.
• Prolonged periods of sitting at a desk and working on a computer.
• Moves boxes weighing up to 30 pounds on occasion.

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